FAQ – Liaa Bébé Bamboo Baby Sleepwear
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Shipping

What are your delivery times?

GLS - Home delievery (1-2 weekdays)

Packeta - Home Delievery (1-2 weekdays)

Packeta Pick-up Point ( 2-3 weekdays)

How much will shipping cost?

You can find the shipping fees at the link below:

https://liaabebe.com/policies/shipping-policy

Can you provide worldwide shipping?

We provide shipping to the following countries:

https://liaabebe.com/policies/shipping-policy

What shipping methods are available?

You can see all of our shipping methods here:

https://liaabebe.com/policies/shipping-policy

Can I get my package in person?

Personal receipt is unavailable.

My Order

How can I cancel my order?

Contact us at info@liaabebe.com.

What if I receive the wrong product?

If you received a defective product that is not the size of your order, a colored product will be shipped. We provide free exchange.
In this case, contact us at info@liaabebe.com.

In case your order has been fulfilled well. However, the product is not yet suitable for you or your child.
You can request a replacement for your product if you have not cut out the label or washed out the product.

Where can I find coupons?

Subscribe to our newsletter and get 10% off from your first order! The coupon applies to discounted products too.

Can I use my coupon on discounted products?

The 10% off coupon can be used on discounted products too. Any other coupons has it's own terms in case of using.

I can't validate my coupon. What should I do?

When you want to validate your coupon and it fails, our system automaticly tells you if it's expired or can't be exigible.

I haven't got any confirmation email. Was my purchase successful?

Please check your spams. If you won't get your confirmations within 15-20 minutes, please contact us with your purchase ID and your email address.

Product

How do I return my product?

The product can be returned within 14 days if two conditions are met:

1. The product was not be washed or worn.

2. If we sent you the wrong items by color, size.

If you would like to make a complaint, please contact us!

Further informations:

https://liaabebe.com/policies/refund-policy

Still need help?

Send us a message and we will get back to you shortly!

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